{"id":604,"date":"2023-08-07T17:45:34","date_gmt":"2023-08-07T17:45:34","guid":{"rendered":"http:\/\/ruhipalace.com.tr\/?page_id=604"},"modified":"2026-08-25T11:00:27","modified_gmt":"2026-08-25T11:00:27","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/ruhipalace.com.tr\/zh\/frequently-asked-questions\/","title":{"rendered":"\u7ecf\u5e38\u95ee\u7684\u95ee\u9898"},"content":{"rendered":"<style>\/*dilmenu*\/.fusion-mobile-selector{display:flex !important;align-items:center;justify-content:space-between;min-height:48px;padding-left:16px !important}.fusion-mobile-selector > span{font-size:0 !important;line-height:0 !important}.fusion-mobile-selector > span::before{content:\"Menu\";font-family:'Jost',-apple-system,'Segoe UI',Arial,sans-serif;font-size:14px;line-height:1.2;letter-spacing:.14em;text-transform:uppercase;color:#0B2A4A}.fusion-mobile-selector .fusion-selector-down{margin:0 !important;float:none !important}<\/style>\n<link 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!important;color:var(--gold) !important}.faq .faq-answer,.faq .faq-lead{font-family:var(--ff-b) !important}.faq .faq-item summary{font-family:var(--ff-s) !important}<\/style>\n<div class=\"faq\">\n<div class=\"faq-hero\">\n<div class=\"faq-hero-bg\"><\/div>\n<div class=\"faq-hero-overlay\"><\/div>\n<div class=\"faq-hero-content\">\n<p class=\"faq-eyebrow\">Kalei\u00e7i &middot; Amasra &middot; Est. 1996<\/p>\n<h1 class=\"faq-hero-title\">Frequently Asked Questions<em>Everything Before You Book<\/em><\/h1>\n<div class=\"faq-hero-line\"><\/div>\n<\/div>\n<\/div>\n<div class=\"faq-quick\">\n<div class=\"faq-quick-grid\">\n<div class=\"faq-quick-cell\"><span>Check-in<\/span><b>from 14:00<\/b><\/div>\n<div class=\"faq-quick-cell\"><span>Check-out<\/span><b>until 11:00<\/b><\/div>\n<div class=\"faq-quick-cell\"><span>Minimum stay<\/span><b>2 nights<\/b><\/div>\n<div class=\"faq-quick-cell\"><span>Breakfast<\/span><b>not served<\/b><\/div>\n<div class=\"faq-quick-cell\"><span>Pets<\/span><b>not accepted<\/b><\/div>\n<div class=\"faq-quick-cell\"><span>Private parking<\/span><b>none on site<\/b><\/div>\n<div class=\"faq-quick-cell\"><span>Wi-Fi<\/span><b>free<\/b><\/div>\n<\/div>\n<\/div>\n<section class=\"faq-sec\">\n<div class=\"faq-inner\">\n<p class=\"faq-label\">Good to Know<\/p>\n<h2 class=\"faq-title\">The Answers <em>Guests Ask For Most<\/em><\/h2>\n<p class=\"faq-lead\">If something is not covered here, call us on <a href=\"tel:+908503097450\" style=\"color:var(--gold-dark)\">+90 850 309 74 50<\/a> &mdash; we would rather answer a question before you book than after.<\/p>\n<\/div>\n<\/section>\n<section class=\"faq-sec\" style=\"padding-top:0\">\n<div class=\"faq-inner\">\n<div class=\"faq-group\">\n<h2 class=\"faq-group-title\">Booking &amp; Payment<\/h2>\n<details class=\"faq-item\">\n<summary>Can I book online?<\/summary>\n<p class=\"faq-answer\">Yes. You can check live availability and book directly on our <a href=\"https:\/\/ruhipalace.com.tr\/rezervasyon\/\">reservation page<\/a>. You can also book by phone on <a href=\"tel:+908503097450\">+90 850 309 74 50<\/a>.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is there a minimum stay?<\/summary>\n<p class=\"faq-answer\">Yes \u2014 the apartment is booked for a minimum of two nights. If you search for a single night the booking system will not return a price, so please select at least two nights.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>How is my reservation confirmed?<\/summary>\n<p class=\"faq-answer\">After you book, you receive a confirmation e-mail that contains our IBAN. Your reservation is confirmed once the deposit is transferred, which we ask for within 24 hours.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>What is the cancellation policy?<\/summary>\n<p class=\"faq-answer\">Cancellation terms depend on how far in advance you cancel and how long your stay is. Please <a href=\"https:\/\/ruhipalace.com.tr\/contact\/\">contact us<\/a> and we will confirm the exact conditions that apply to your dates before you pay the deposit.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>Will I share the apartment with anyone?<\/summary>\n<p class=\"faq-answer\">No. Ruhi Palace is a single family apartment and only one booking is accepted at a time, so the whole flat &mdash; every room and the veranda &mdash; is yours for the length of your stay.<\/p>\n<\/details>\n<\/div>\n<div class=\"faq-group\">\n<h2 class=\"faq-group-title\">Your Stay<\/h2>\n<details class=\"faq-item\">\n<summary>What time can I check in and out?<\/summary>\n<p class=\"faq-answer\">Check-in is from 14:00 and check-out is until 11:00. If your travel plans fall outside these hours, tell us in advance and we will do our best to help.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>Do you serve breakfast?<\/summary>\n<p class=\"faq-answer\">We do not serve breakfast or meals. The apartment has a fully equipped kitchen &mdash; hob, oven, fridge, dishwasher and washing machine &mdash; and there are restaurants a short walk away in Amasra where you can also order food.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>What is in the kitchen?<\/summary>\n<p class=\"faq-answer\">Everything you need to cook properly, plus a kettle, an instant coffee and tea set, and a Tchibo espresso machine waiting for you when you arrive.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>Do you accept pets?<\/summary>\n<p class=\"faq-answer\">Unfortunately not. We love animals, but our cleaning standards for the apartment mean we are unable to accept pets.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is the apartment safe?<\/summary>\n<p class=\"faq-answer\">The flat has its own private entrance with no connection to any other residence, and a smoke and carbon-monoxide alarm system is fitted.<\/p>\n<\/details>\n<\/div>\n<div class=\"faq-group\">\n<h2 class=\"faq-group-title\">Getting Here &amp; Around<\/h2>\n<details class=\"faq-item\">\n<summary>How close is the sea and the beach?<\/summary>\n<p class=\"faq-answer\">The apartment sits directly on the Kalei\u00e7i walls and the water is about five metres below &mdash; though please do not try to jump in. The local swimming spots at Kemere and Direkli Kaya are 20&ndash;30 metres away, and Amasra town beach is roughly 350 metres.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is there parking?<\/summary>\n<p class=\"faq-answer\">The apartment has no private parking. There is municipal and street parking nearby, and outside the peak season of June, July and August we are glad to help you find a free spot.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>Do you offer transfers from the airport or bus terminal?<\/summary>\n<p class=\"faq-answer\">We do not run a direct transfer service from Istanbul, Ankara or \u00c7aycuma airports, or from the bus terminal. Amasra Taxi can take you the rest of the way &mdash; ask us and we will point you to them.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>Where can I see the rooms and the exact location?<\/summary>\n<p class=\"faq-answer\">All the photographs, room by room, are on the <a href=\"https:\/\/ruhipalace.com.tr\/apartment\/\">apartment page<\/a>, and our position inside the old town is shown on <a href=\"https:\/\/ruhipalace.com.tr\/our-location\/\">our location page<\/a>.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"faq-cta\">\n<div>\n<p class=\"faq-cta-t\">Still have a question?<\/p>\n<p class=\"faq-cta-s\">Call us, or check your dates and book the flat directly.<\/p>\n<\/div>\n<p><a href=\"https:\/\/ruhipalace.com.tr\/rezervasyon\/\" class=\"faq-btn\">Check Availability<\/a><\/div>\n<\/div>\n<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"Can I book online?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Yes. 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